This Privacy Policy explains how Warasat Real Estate Agency ("we", "us", "our") collects, uses and protects information about visitors and clients of our website at warasat.com.pk and our offices across Pakistan.
1. Information we collect
- Contact information you provide voluntarily through inquiry forms, appointment forms or phone calls — typically your name, phone number, email address and any message you send.
- Property preferences such as the property types, locations and price ranges you search.
- Usage data — pages visited, approximate location (from IP address) and the device/browser you use, collected through standard server logs and basic analytics.
2. How we use your information
- To respond to your inquiries and arrange property viewings.
- To follow up on potential buying, selling, rental or construction projects you contact us about.
- To improve the website and the listings we show.
- To comply with applicable laws and resolve disputes.
3. Sharing your information
We do not sell your personal information. We only share it with:
- Our agents and staff who need it to serve you.
- Trusted service providers (hosting, email) under confidentiality.
- Authorities when required by law.
4. Data retention
We keep inquiry and appointment records for as long as is reasonably needed for follow-up and record-keeping. You can request deletion of your data at any time by contacting us.
5. Cookies and local storage
Our website uses your browser's local storage to remember features you choose — such as your "Favorites" and "Compare" lists. This information stays on your device and is not sent to us.
6. Your rights
You can ask us at any time to:
- See what information we hold about you
- Correct inaccurate information
- Delete your information from our records
Contact us at contact@warasat.com.pk or by phone at +92 301 6667697.
7. Security
We use industry-standard measures to protect your information. No system is perfectly secure, however, and we cannot guarantee absolute security.
8. Changes
We may update this policy from time to time. The "Last updated" date at the top of the page will reflect the most recent change.